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Enjoy Peace of Mind

Our Furnace and Air Conditioning Protection and Maintenance Plans offer you peace of mind for your home and your budget. An ACE Plan helps you save on unexpected repair costs while helping to ensure your heating and cooling systems run smoothly.

Trust ACE for your Heating & Cooling Equipment Maintenance

ACE Protection Plans & Benefits	ACE Furnace OR A/C Maintenance Plan	ACE Furnace OR A/C Protection Plan	ACE Furnace & A/C Maintenance Plan	ACE Furnace & A/C Protection Plan
	$11.98 / month *	$15.98 / month *	$21.98 / month *	$28.98 / month *
Free parts & labour on most services repairs**	20% off Regular Rates	Included up to $600.00 / year See Terms & Conditions	Included up to $700.00 / year See Terms & Conditions	Included up to $800.00 / year See Terms & Conditions
Annual Furnace Inspection & Cleaning	20% off Regular Rates	20% off Regular Rates	included	included
Time Period	12 months minimum	12 months minimum	No minimum	No minimum
Renewable	automatic	automatic	automatic	automatic
Precision Tune-Up***	required to initiate	required to initiate	required to initiate	30 Day Wait Until Coverage Starts or / required to initiate
Diagnostic Fee	20% off Regular Rates	included	included	included
After hours premiums	20% off Regular Rates	included	included	included
5% Discount on Replacement Equipment	included	included	included	included
Priority Service	included	included	included	included
No Deductible	included	included	included	included
Professionally Certified Technicians	work guaranteed	work guaranteed	work guaranteed	work guaranteed
Tracking of your Service History	included	included	included	included

Regular Service Rates: $155.00 / hour*
* All prices are subject to HST
** Does not include Furnace: Complete or heat exchanger ; Air Conditioner: Compressor
*** Precision Tune Up (PTU) is a one time system check-up on a single piece of equipment.

It includes a careful inspection of all the components to ensure the system is operating at peak performance and to manufacturers specifications. It also includes cleaning, adjusting and lubricating as required. Payment is due at the time of inspection.
Precision Tune Up customers receive a 30 day diagnostic warranty (if the piece of equipment fails within the 30 day period following the  tune-ups,  ACE will return and diagnose the problem at no charge). All required repairs will be quoted on an hourly basis and charged at the appropriate regular and overtime rate.

PTU Rate
Furnace: natural gas, propane, electric: $135.00
Air Conditioning System: $135.00

After our technician has completed his PTU and your equipment is operating as per the manufacturers' requirements, it can be covered by one of our 'ACE Plans'. Any repairs recommended by ACE during the PTU must be authorized & repaired at the time of the PTU if joining any 'ACE Plan'. The costs of these repairs will be quoted on an hourly basis & authorized by the customer prior to any of the repairs being initiated. Customers are responsible for the cost of these repairs.

Maintenance Tips

Save $ and Energy:
The average household spends thousands of dollars each year on energy bills, and almost half of that comes from heating & cooling costs.

Terms and Conditions

Qualifying Equipment

Only approved residential equipment installed in a residential home qualifies for our ACE Plans Agreements, provided it is not oil fired. Specifically only natural gas, propane and electric furnaces and air conditioners up to 5 tons nominal capacity. Rooftop and attic equipment is also excluded from our plans. The customer is expected to supply reasonable access to all equipment as defined in the current Ontario gas code.

Duration Renewals, Cancelability, Transfers and Refunds

This agreement is for a period of 12 months. It will be renewed automatically. If changes are made to the terms and conditions or pricing is revised the customer will be given a minimum of 60 days’ notice prior to the anniversary renewal date. You have the right to cancel the agreement at any time by giving Air Conditioning Experts 30 days’ notice. If your Plan has had service or maintenance activity within the agreement period, you are responsible for paying out the remaining months of the agreement. If no activity has occurred on the account for the agreement period, your cancellation will be in effect and no further payments are required and no refund will be allowed. Air Conditioning Experts reserves the right not to offer an agreement to any customer, nor to renew an agreement. A customer who is relocating may transfer an agreement to their new home if it is within Air Conditioning Experts service area.

Repairs Recommended During a Precision Tune-Up

Any repairs recommended by Air Conditioning Experts during a Precision Tune-Up must be authorized and repaired at the time of the Precision Tune-Up. The costs of these repairs will be quoted on an hourly basis and authorized by the customer prior to any of the repairs being initiated. Precision Tune-Up and ACE Plans customers are responsible for the cost of these repairs. Should the customer be unwilling or unable to authorize the recommended repairs and should the equipment fail as a result, said equipment would not be covered by the plan.

Precision Tune-Up

A Precision Tune-Up is performed on a single piece of equipment and includes a systematic and thorough inspection of that equipment to determine that it is working safely, reliably, and to manufacturer’s specifications. Payment is due at the time of inspection. Precision Tune-Up customers receive a 30 day diagnostic warranty (if the piece of equipment fails within the 30 day period following the tune-up, Air Conditioning Experts will return and diagnose the problem at no charge. All required repairs will be quoted on an hourly basis and charged at the appropriate regular or overtime rate.

ACE Furnace & A/C Protection Plan

This agreement requires either a 30 day wait until coverage starts or a Precision Tune-Up for each piece of equipment to initiate. PTU equipment is covered by a 30 day diagnostic warranty. In addition, all equipment covered by this agreement receives priority scheduling on any request for service, no after-hours diagnostic premium, 30 day notice of cancellation with no contract period, this plan has an automatic renewal, includes an annual inspection and cleaning of equipment, free parts and labour up to $800.00 per year. 5% discount on replacement equipment purchased through Air Conditioning Experts (see all terms and conditions).

ACE Furnace & A/C Maintenance Plan

This agreement requires a Precision Tune-Up for each piece of equipment to initiate. PTU equipment is covered by a 30 day diagnostic warranty. In addition, all equipment covered by this agreement receives priority scheduling on any request for service, no after-hours diagnostic premium, 30 day notice of cancellation with no contract period, this plan has an automatic renewal, includes an annual inspection and cleaning of equipment, free parts and labour up to $700.00 per year. 5% discount on replacement equipment purchased through Air Conditioning Experts (see all terms and conditions).

ACE Furnace or/ A/C Protection Plan

This agreement requires a Precision Tune-Up for each piece of equipment to initiate. PTU equipment is covered by a 30 day diagnostic warranty. In addition, all equipment covered by this agreement receives priority scheduling on any request for service, no after-hours diagnostic premium, 12 month contract period, with automatic renewal, with the customer giving a 60 day cancellation notice to ACE, includes an annual inspection and cleaning of equipment at a 20% discount off regular rates, free parts and labour up to $600.00 per year. 5% discount on replacement equipment purchased through Air Conditioning Experts (see all terms and conditions).

ACE Furnace or/ A/C Maintenance Plan

This agreement requires a Precision Tune-Up for each piece of equipment to initiate. PTU equipment is covered by a 30 day diagnostic warranty. In addition, all equipment covered by this agreement receives priority scheduling on any request for service, 20% discount on diagnostic and after hours premiums, 12 month contract period, with automatic renewal, with the customer giving a 60 day cancellation notice to ACE, includes an annual inspection and cleaning of equipment at a 20% discount off regular rates. Also includes a 20% discount on parts and labour on most services repairs. 5% discount on replacement equipment purchased through Air Conditioning Experts (see all terms and conditions).

Limits of Liability

Air Conditioning Experts accepts no liability for consequential damage caused by misdiagnosis or delays in completing diagnoses or repairs. We will take all reasonable care in executing the agreement but under no circumstances be liable for indirect, consequential, incidental or economic damages to any person or property. Component repair/replacement is at the sole discretion of Air Conditioning Experts. If we are unable to repair equipment covered by a plan (such as, but not limited to, lack of availability of parts) then our sole obligation is to terminate the plan and return any unused funds for the current agreement period. Refer to the section on refunds.

*Equipment purchase discount cannot be combined with any discount program offered.